Question: When I try to print any reports, I do not
get the print dialogue box. All that appears is a small, white, empty dialogue
box.
Answer: Check all Settings for Active X Controls utilizing
the steps that can be found in this document, by search for “Active X
Control”.
Note when Printing:
You no longer get the white
screen when the Active X print control fails to load (blocked). It will take you
directly to the adobe viewer.
Please keep in mind when using adobe to
print and notice the reports/checks aren’t lining up and/or look strange that an
adjustment is needed to be made before printing. Adobe sometimes tends to resize
themselves when printed. This setting is found on the main printer control
screen and once the change is made it keeps the setting: