User Locked Out

Unlock Users Locked Out by Too Many Incorrect Password Attempts

If a user attempts to login too many times with an incorrect password, they will be locked out. The user will automatically unlock after 30 minutes have elapsed.

If you need to manually unlock a user prior to the 30 minutes elapsing, you can go into Administrative Utilities| User Security, click on the user and a message will display that the user has been unlocked